Consumer court awards Rs 50,000 to elderly man for travel agency's deficiency in service

A travel agency faces a Rs 50,000 compensation order. The agency failed to complete a pilgrimage tour for an elderly customer. They did not visit all promised destinations. The operator also demanded extra money and verbally abused the group. The consumer court found the agency guilty of deficiency in service and unfair trade practice.

Consumer court awards Rs 50,000 to elderly man for travel agency's deficiency in service
A travel agency faces a Rs 50,000 compensation order. The agency failed to complete a pilgrimage tour for an elderly customer. They did not visit all promised destinations. The operator also demanded extra money and verbally abused the group. The consumer court found the agency guilty of deficiency in service and unfair trade practice.