Retreat from LLMs: Salesforce pivots to deterministic AI; shift may impact enterprises

Salesforce is scaling back its reliance on large language models due to reliability issues, as acknowledged by executives. The company is shifting towards more predictable 'deterministic' automation in its Agentforce product, aiming to eliminate AI's inherent randomness.

Retreat from LLMs: Salesforce pivots to deterministic AI; shift may impact enterprises
Salesforce is scaling back its reliance on large language models due to reliability issues, as acknowledged by executives. The company is shifting towards more predictable 'deterministic' automation in its Agentforce product, aiming to eliminate AI's inherent randomness.