Zomato to share customer contact with restaurants

Zomato will now share customer phone numbers with restaurants after obtaining user consent, a significant win for the industry. This move allows eateries to directly engage with customers, enhance their experience, and gain valuable insights into ordering patterns and offline store visits. The National Restaurant Association of India is also in discussions with Swiggy for a similar data-sharing arrangement.

Zomato to share customer contact with restaurants
Zomato will now share customer phone numbers with restaurants after obtaining user consent, a significant win for the industry. This move allows eateries to directly engage with customers, enhance their experience, and gain valuable insights into ordering patterns and offline store visits. The National Restaurant Association of India is also in discussions with Swiggy for a similar data-sharing arrangement.