Zomato tests ‘match score’ over restaurant ratings; CEO Deepinder Goyal says ‘we're loving it’
Zomato CEO Deepinder Goyal announced testing of a personalized 'match score' system to recommend restaurants based on individual food preferences, aiming to reduce the bias of traditional ratings, as explained in his post on X. Initial reactions were mixed; some users welcomed personalized recommendations while others expressed concerns over the reliance on algorithms potentially influencing choices.
Zomato CEO Deepinder Goyal announced testing of a personalized 'match score' system to recommend restaurants based on individual food preferences, aiming to reduce the bias of traditional ratings, as explained in his post on X. Initial reactions were mixed; some users welcomed personalized recommendations while others expressed concerns over the reliance on algorithms potentially influencing choices.
