IndiGo meltdown prompts govt action: Refund deadline, fare cap, baggage return & more — key directives

The Central government has ordered IndiGo to immediately clear all pending passenger refunds and has imposed fare caps to curb surge pricing amidst a nationwide disruption. Directives include completing refunds by Sunday evening, waiving rescheduling fees, and ensuring baggage delivery within 48 hours. The government expects operations to normalize within three days.

IndiGo meltdown prompts govt action: Refund deadline, fare cap, baggage return & more — key directives
The Central government has ordered IndiGo to immediately clear all pending passenger refunds and has imposed fare caps to curb surge pricing amidst a nationwide disruption. Directives include completing refunds by Sunday evening, waiving rescheduling fees, and ensuring baggage delivery within 48 hours. The government expects operations to normalize within three days.