HDFC rolls out GenAI platform

HDFC Bank is intensifying its digital transformation efforts by launching a centralised generative AI platform. This initiative moves the bank from experimental phases to structured deployment, with plans to implement over 15 high-impact pilot programs. These programs aim to significantly improve operational efficiency, boost staff productivity, and enhance customer service experiences.

HDFC rolls out GenAI platform
HDFC Bank is intensifying its digital transformation efforts by launching a centralised generative AI platform. This initiative moves the bank from experimental phases to structured deployment, with plans to implement over 15 high-impact pilot programs. These programs aim to significantly improve operational efficiency, boost staff productivity, and enhance customer service experiences.