From fast-track to slow lane: Inside the growing crisis in India’s consumer courts
Consumer commissions, once envisioned for swift justice, now face systemic delays and structural deficits, mirroring civil courts. Vacancies and procedural ambiguity hinder accessibility, leading to prolonged litigation and eroding public trust. Urgent reforms are needed to restore efficiency and consumer-centricity.
Consumer commissions, once envisioned for swift justice, now face systemic delays and structural deficits, mirroring civil courts. Vacancies and procedural ambiguity hinder accessibility, leading to prolonged litigation and eroding public trust. Urgent reforms are needed to restore efficiency and consumer-centricity.
