Days after report claims HSBC to use AI to cut costs and improve performance, British bank appoints first chief AI officer
HSBC has appointed David Rice as its first Chief AI Officer to drive generative AI adoption globally. This strategic move aims to cut costs and boost performance, supporting the bank's ambition to increase return on tangible equity. Rice's appointment, alongside an expanded role for the CTO, signals a significant investment in AI for personalized customer services and streamlined operations.
HSBC has appointed David Rice as its first Chief AI Officer to drive generative AI adoption globally. This strategic move aims to cut costs and boost performance, supporting the bank's ambition to increase return on tangible equity. Rice's appointment, alongside an expanded role for the CTO, signals a significant investment in AI for personalized customer services and streamlined operations.
