Bihar court orders railways to pay Rs 20,000 after passengers forced to travel standing despite confirmed tickets
Four passengers with confirmed tickets were forced to stand on the LTT-Patna Express after their berths were occupied by strangers. Despite attempts to find officials and lodge complaints, they received no assistance. A consumer court has now ordered Indian Railways to pay Rs 20,000 compensation, ticket refund, and litigation costs for the deficiency in service.
Four passengers with confirmed tickets were forced to stand on the LTT-Patna Express after their berths were occupied by strangers. Despite attempts to find officials and lodge complaints, they received no assistance. A consumer court has now ordered Indian Railways to pay Rs 20,000 compensation, ticket refund, and litigation costs for the deficiency in service.
