American founder of 30-plus startups complains about DocuSign's high cost; Zoho founder Sridhar Vembu replies
Andrew Wilkinson questioned the high pricing of DocuSign, sparking responses about bloated SaaS costs. Zoho's Sridhar Vembu criticized DocuSign for overpricing and suggested evaluating vendors' sales versus R&D expenses as a cost-saving measure, asserting that enterprises won't always pay high brand premiums.
Andrew Wilkinson questioned the high pricing of DocuSign, sparking responses about bloated SaaS costs. Zoho's Sridhar Vembu criticized DocuSign for overpricing and suggested evaluating vendors' sales versus R&D expenses as a cost-saving measure, asserting that enterprises won't always pay high brand premiums.
