Udaipur Leela Palace fined Rs 10 lakh: Staff entered occupied room with master key; pregnant guest suffered mental trauma

A luxury hotel in Udaipur has been ordered to pay over Rs 10.65 lakh for a severe privacy breach. A housekeeping staff member entered an occupied room using a master key while a pregnant guest and her husband were inside the washroom. The consumer court found the hotel guilty of deficiency in service, citing mental trauma and humiliation.

Udaipur Leela Palace fined Rs 10 lakh: Staff entered occupied room with master key; pregnant guest suffered mental trauma
A luxury hotel in Udaipur has been ordered to pay over Rs 10.65 lakh for a severe privacy breach. A housekeeping staff member entered an occupied room using a master key while a pregnant guest and her husband were inside the washroom. The consumer court found the hotel guilty of deficiency in service, citing mental trauma and humiliation.