Salesforce CEO: AI won't replace this job; hiring thousands more for the role
Salesforce CEO Marc Benioff believes artificial intelligence will not replace sales jobs. He plans to hire between 3,000 and 5,000 new salespeople. This comes as Salesforce adopts AI in other areas, leading to job cuts in customer support. Benioff emphasizes the importance of human connection in sales. He states AI augments sales capacity, helping with tasks like following up on leads. The company aims to increase overall sales capacity by 19% through this combined approach.
Salesforce CEO Marc Benioff believes artificial intelligence will not replace sales jobs. He plans to hire between 3,000 and 5,000 new salespeople. This comes as Salesforce adopts AI in other areas, leading to job cuts in customer support. Benioff emphasizes the importance of human connection in sales. He states AI augments sales capacity, helping with tasks like following up on leads. The company aims to increase overall sales capacity by 19% through this combined approach.
