OpenAI's own support bot has no idea how ChatGPT works

When asked a simple support question, ChatGPT's customer support bot hallucinates what the generative AI app can and can't do.

Oct 17, 2025 3

OpenAI's own support bot has no idea how ChatGPT works
When asked a simple support question, ChatGPT's customer support bot hallucinates what the generative AI app can and can't do.
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