Italy launches probe into Microsoft over automatic upgrade to costlier AI subscriptions
Italy's antitrust watchdog has launched an investigation into Microsoft over its recent price hikes for the Microsoft 365 subscription service. The authority alleges the tech giant failed to clearly inform consumers about the inclusion of new AI features like Copilot and Designer, automatically upgrading users to more expensive plans. This move, criticized for insufficient consumer information and potentially restricting choice, is being examined for aggressive commercial practices.
Italy's antitrust watchdog has launched an investigation into Microsoft over its recent price hikes for the Microsoft 365 subscription service. The authority alleges the tech giant failed to clearly inform consumers about the inclusion of new AI features like Copilot and Designer, automatically upgrading users to more expensive plans. This move, criticized for insufficient consumer information and potentially restricting choice, is being examined for aggressive commercial practices.
