How Google helped Levi’s turn employee’s hackathon idea into AI tool that helps shoppers
Levi Strauss & Co. partnered with Google Cloud to develop STITCH, an AI tool for store associates. This tool, powered by Gemini's large language models, helps staff answer customer questions and access product information, leading to an eight-point improvement in customer satisfaction in pilot stores.
Levi Strauss & Co. partnered with Google Cloud to develop STITCH, an AI tool for store associates. This tool, powered by Gemini's large language models, helps staff answer customer questions and access product information, leading to an eight-point improvement in customer satisfaction in pilot stores.
