Digital transactions: Banks ask RBI to stop SMS alert mandate for transactions under Rs 100; here’s why

Banks are seeking RBI approval to stop sending SMS alerts for transactions under Rs 100, citing alert fatigue from frequent small online payments. Proposed safeguards include notifications for cumulative small transactions, with customer consent to be obtained before implementation.

Oct 13, 2025 1

Digital transactions: Banks ask RBI to stop SMS alert mandate for transactions under Rs 100; here’s why
Banks are seeking RBI approval to stop sending SMS alerts for transactions under Rs 100, citing alert fatigue from frequent small online payments. Proposed safeguards include notifications for cumulative small transactions, with customer consent to be obtained before implementation.
Read More