Digital consumer safety: 26 major e-commerce firms declare zero dark patterns; Centre hails compliance

Twenty-six major e-commerce platforms, including Zomato and Flipkart, have voluntarily declared their sites free of manipulative 'dark patterns'. This significant move by the Department of Consumer Affairs aims to bolster digital consumer protection. Companies underwent audits to ensure compliance with new guidelines prohibiting deceptive design tactics, encouraging broader industry self-regulation.

Digital consumer safety: 26 major e-commerce firms declare zero dark patterns; Centre hails compliance
Twenty-six major e-commerce platforms, including Zomato and Flipkart, have voluntarily declared their sites free of manipulative 'dark patterns'. This significant move by the Department of Consumer Affairs aims to bolster digital consumer protection. Companies underwent audits to ensure compliance with new guidelines prohibiting deceptive design tactics, encouraging broader industry self-regulation.