Delta Airlines CEO Ed Bastian doesn’t like the term ‘artificial intelligence': ‘I want our employees to see it as…’
Delta Air Lines CEO Ed Bastian prefers 'augmented intelligence' over 'artificial intelligence' to alleviate employee fears of job displacement. He emphasized the technology's role in enhancing employee capabilities, not replacing them, with plans to redeploy staff to customer-facing roles.
Delta Air Lines CEO Ed Bastian prefers 'augmented intelligence' over 'artificial intelligence' to alleviate employee fears of job displacement. He emphasized the technology's role in enhancing employee capabilities, not replacing them, with plans to redeploy staff to customer-facing roles.
