'Come in person': How a bank gave Pope Leo a reality check

Leo identified himself as Robert Prevost. The bank employee asked the required security questions, listened to him, and then delivered the verdict familiar to anyone who has ever dealt with institutional procedure: he would have to come in personally.

'Come in person':  How a bank gave Pope Leo a reality check
Leo identified himself as Robert Prevost. The bank employee asked the required security questions, listened to him, and then delivered the verdict familiar to anyone who has ever dealt with institutional procedure: he would have to come in personally.