Australian watchdog sues Amazon, says forced ads in Prime Video ‘unfair’
Australia's consumer watchdog is suing Amazon, accusing the retail giant of using unfair contract terms to force ads on over 850,000 local Prime Video customers. The Australian Competition and Consumer Commission alleges Amazon's contracts contained hidden clauses allowing service degradation without compensation. Subscribers who paid upfront for an ad-free year were later hit with commercials, facing an extra fee to remove them.
Australia's consumer watchdog is suing Amazon, accusing the retail giant of using unfair contract terms to force ads on over 850,000 local Prime Video customers. The Australian Competition and Consumer Commission alleges Amazon's contracts contained hidden clauses allowing service degradation without compensation. Subscribers who paid upfront for an ad-free year were later hit with commercials, facing an extra fee to remove them.
