Uber testing new in-app feature to reduce disputes among drivers and passengers in India
Uber is piloting an in-app video recording feature for drivers in ten major Indian cities. This tool aims to deter rider misconduct and provide evidence for dispute resolution. Drivers welcome the potential for protection. Recordings are double-encrypted and stored on devices, deleted after a week if not shared. Riders will be notified when recording is active.
Uber is piloting an in-app video recording feature for drivers in ten major Indian cities. This tool aims to deter rider misconduct and provide evidence for dispute resolution. Drivers welcome the potential for protection. Recordings are double-encrypted and stored on devices, deleted after a week if not shared. Riders will be notified when recording is active.
